Effective Date: 30 October 2024

Welcome to Secret Hues. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our WooCommerce website.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and shipping/billing address.
• Payment Information: We use secure payment processing systems and do not store your payment details on our servers. Third-party processors (such as PayPal, Razorpay) handle your payment information.
• Order Details: To fulfill and deliver your purchases, we store details about the products ordered, purchase history, and any correspondence related to your order.
• Website Usage Information: We use cookies and other tracking tools to gather information about your browsing behavior on our website, such as pages visited, time spent on each page, and IP address.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing and Fulfillment: To process your orders, arrange shipping, and communicate order status.
• Customer Service: To respond to your inquiries, resolve issues, and improve your shopping experience.
• Marketing: With your consent, we may send promotional emails about new products, offers, or other information that we think you may find interesting. You can opt out of these communications at any time.
• Website Improvement: To analyze site performance and usage patterns to improve our services and website experience.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Service Providers: We may share information with third-party providers (such as shipping companies or payment processors) to fulfill orders and manage the website.
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of Secret Hues, our customers, or others.

4. Data Security

We implement various security measures to protect your personal information. Our website uses SSL (Secure Sockets Layer) technology to encrypt data transmitted during the checkout process. We also limit access to your personal information to employees who need it to perform their job duties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, understand usage patterns, and deliver targeted advertisements. You can control cookies through your browser settings, but disabling them may affect your experience on our site.

6. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to Secret Hues, and we are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the right to:

• Access and Correct: Request access to or correction of your personal information.
• Delete: Request deletion of your personal data, subject to certain legal requirements.
• Withdraw Consent: Opt out of promotional communications at any time by clicking the unsubscribe link in emails or contacting us directly.

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect or store personal information from children.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page, and the effective date at the top of the policy will be updated. Please review this page regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at: Contact us page